Trident 21 has been serving the Northern Indiana area and beyond since 2012. Our focus is to not only bring value through our business solutions, but more importantly, assist as many businesses as we can in growing and creating an incredible customer experience. We have partnered with Crossroads Bank to make sure that you, as their client have access to the best tools for a complete commerce platform that will help you grow your business.
Create an Incredible Experience or Die is a session I created to help businesses understand the importance of providing an incredible customer experience and how to implement one.
Our Promise to you is to deliver:
Unrivaled Relationship Support
Constant Solution Development
Competitive Pricing with no increases outside of uncontrollable sources
Solutions that not only save you money, but time and help you grow your business
Providing a full Growth Platform - payment processing and program benefits
3rd party website development
Complete end-to-end processing
Simplified PCI
American Express Full Acquire programs
Next day funding with Monday deposits for weekend business
When available, optional same day and instant funding
Chargeback assistance
EMV acceptance on all devices
Placement Equipment options
Merchant portal for easy access to data
Daily emails with deposit and transaction activity
We love our customers!!
Not only do I receive a competitive rate...I feel I have a partner in Trident 21...and Keith Sampson. We have been in business for 90 years and Trident 21 has been there for me.
Steve Walker - Walker’s Clothing
We bought our store 5 years ago and have used PayProTec and Trident 21 from the beginning. The service is outstanding with very competitive pricing. Keith and his staff are friendly, customer service is a priority, and equipment and paper are free.
Tim Hamann - Male Fashions
Nelson’s Clothing and Vend
Nelson’s Clothing implemented Vend through Trident 21 last fall and it has help change the way that they manage their business. From customer engagement to mobile monitoring of the business activity when they are not in the store, Vend and Trident 21 is a WIN for the Nelsons!